Simon W.

Simon W. is an accomplished professional with extensive experience in customer experience leadership and technical operations within the tech industry. Currently serving as the VP of Customer Experience at Circle, Simon leads a global team to enhance customer engagement across both pre-sales and post-sales processes. Previously, Simon held senior leadership roles at Slack and Facebook, overseeing large-scale customer experience operations and technical support for millions of users and major Fortune 500 clients. Additional contributions include advisory positions at Data Protocol and High Alpha, as well as active involvement in mentoring students at Staffordshire University. Simon's educational background includes a BSc (Hons) in Business and Information Technology from the University of Staffordshire.