STRATACACHE
Edward Young Jr. serves as a Helpdesk Analyst at PRN and STRATACACHE since March 2016, where responsibilities include managing call center operations, ensuring exceptional customer service, and meeting Service Level Agreements. Prior to this, Edward accumulated significant experience at Atos and Atos IT Solutions and Services A/S from November 2004 to December 2015, providing basic incident resolution and support. Edward holds an Associate degree in Network Engineering from Miami Jacobs, completed between 2002 and 2004.
STRATACACHE
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STRATACACHE is accelerating the shift of digital retail transformation by having a full scope of technology under one roof. Its retail solutions allow it to be partners in creating an in-store evolution, fitting into your existing ecosystem by connecting different technologies to truly drive a frictionless store visit. The company is making a frictionless shopping experience even better.