Residential Project Administrator

 Do you want to become an employee-owner for a mission-driven, growth focused company? Do you approach your work with passion and dedication? 

About the Company

Sun Light & Power drives the total adoption of clean energy by designing, building, maintaining, and advocating for clean energy solutions so future generations inherit a healthy planet. We are committed to delivering an exceptional customer experience by always innovating and acting with dedication and passion. 

We are proud to be certified B-Corporation and this influences our way of working. We make intentional decisions considering sustainability, positive impact on our community and growing profit for the prosperity of our employee-owners. We are a company that strives for a healthy life-work balance and a dog-friendly environment. 

Position Description

The Residential Project Administrator ensures projects stay on track by managing interconnection approvals from utilities, responding to comments, and maintaining project and customer databases. They communicate with customers at key stages, monitor energy production models, and use tools like spreadsheets and PowerPoint for organization and training.

Responsibilities

• Move job statuses in Salesforce database system. Advance statuses when key milestones are reached such as AHJ inspections passed and permit closeout.

• Owning the relationship with the utilities. Submit for interconnection, respond to comments, check in on project approvals, ensure solar and/or battery project obtains permission to operate (PTO).

• Build and review energy production and management monitoring portals for solar and battery systems for each customer/project.

• Create and finish owners manual comprising as-built plan sets, signed-off job card, major materials specification sheets, major materials warranties, and other important information.

• Apply for and obtain extended warranties for customers, as appropriate.

• Schedule and conduct video-conference customer walkthroughs and job closeouts.

• Complete residential SLP job closeouts, ensuring all paperwork is complete, project has passed inspections, obtained PTO, and customer questions are answered and entirety of job is closed out.

• Supporting SLP admin in fielding potential customer inquiries and qualifying customer leads

• Job contract reviews and comparisons

• Manage internal employee training records, safety records, and new product rollouts and trainings

Experience and Qualifications

• Detail oriented and thorough in task execution

• Ability to stay organized in dynamic conditions

• A proactive self-starter who stays motivated and focused, excelling without the need for constant supervision

• A strong work ethic with a positive, solution-oriented attitude and a commitment to delivering precise, high-quality results

• Strong interpersonal skills with the ability to communicate professionally with customers at all times

• Commitment to consistent improvement and process efficiency

• Proficient in using cloud-based file management, email platforms, Salesforce, spreadsheets, and PowerPoint to efficiently complete tasks

• High school diploma or equivalent

Benefits: 
Sun Light & Power offers a comprehensive benefits package that includes, but is not limited to:

• Health - Sun Light & Power offers 8 different medical plans through Health Net and Kaiser

• Dental - Sun Light & Power covers 100% through Beam

• Vision - Sun Light & Power covers 100%  through Beam

• Long-term disability insurance: Sun Light & Power covers 100%

• FSA, HSA and Commuter program

• 13 PTO days, 9 paid holidays

• 2 paid days for volunteering

• 401(k) retirement plan - Sun Light & Power will match 50% of 401(k) deferments, up to $1,000

• $500 annual stipend for tuition

• Company Stock - Sun Light & Power annually allocates 8% of our 1,000,000 issued shares of the company to ESOP Participants based on a formula considering the number of employees, employee’s years of service and employee’s total compensation. Shares are vested over a 6-year period.

Work Environment & Physical Requirements: 

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. 

Equal Employment Opportunity Statement: 

It is the policy of Sun Light & Power to provide equal employment opportunity to all persons without regard to sex, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, sexual orientation, gender identity or gender expression, military or veteran status, marital status, registered domestic partner status, genetic information, or any other basis protected by applicable federal or state law.  This policy applies to all aspects of employment, including but not limited to: recruitment, selection, training, promotion, transfer, compensation, demotion, termination, etc.