Rylan Williams

Rylan Williams is an experienced IT professional currently serving as Help Desk Manager at The Francis Crick Institute, where responsibilities include reviewing helpdesk operations and providing IT support. Previously, Rylan worked at Kent Police for over six years, initially as a 2nd Line IT Technician, progressing to 3rd Line IT Technician, and ultimately leading a team as 2nd Line Support Team Leader, managing a team of eight while maintaining critical infrastructure for communication. Prior experience includes serving as Deputy IT Manager at St John Fisher Catholic School, focusing on system backups and resolving technical issues across various operating systems. Rylan holds a Bachelor of Arts in History from The Open University.