Hyla Merrifield

Contact Center Manager at The Home Depot

Hyla Merrifield possesses extensive experience in management and customer service, with a notable tenure at The Home Depot from April 2019 to February 2023 in various leadership roles including Contact Center Manager, Millwork Virtual Apron Supervisor, and Human Resources Generalist. Prior to this, Hyla served as Enrollment Manager for the College of Nursing and Health Care Professions at Grand Canyon University from January 2011 to August 2015 and held the position of Admissions Representative at Kaplan University for a brief period in 2010. An independent business owner from April 2005 to August 2010, Hyla also gained customer service experience at Discovercard Financial Services between January 2001 and January 2004. Hyla's educational background includes a Master of Science in Industrial and Organizational Psychology from Grand Canyon University and a Master of Science in Educational Technology from the University of Arizona.

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The Home Depot

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The Home Depot is the world’s largest home improvement retailer with more than 2,200 stores and a massive online presence.


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10,000+

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