Jay Huggins

Jay Huggins possesses extensive experience in contact center management, having served as Contact Center Manager at The Home Depot from September 2015 to January 2019, where responsibilities included resolving escalated issues and coaching agents. Prior roles include Contact Center Resolutions Supervisor and Contact Center Supervisor at Wasatch Peak Family Practice, as well as experience as a Medical Assistant and Server at respective companies. Educational qualifications include an Associate of Arts and Sciences degree from Broadview College and a Bachelor of Applied Science in Business/Corporate Communications from Weber State University, with studies ongoing since April 2011.