The NRMA
Mark Poole is an accomplished manager and director with extensive experience in strategic management, business transformation, and operational efficiency across various sectors. Currently, Mark serves as Manager/Director at SA Industrial Services and as Senior Manager of Resourcing and Club Assist at The NRMA, where responsibilities include overseeing workforce planning, relationship management, and operational efficiency initiatives. Prior experience includes roles as General Manager at StarTrack, where Mark led significant financial turnarounds and strategic growth, culminating in a successful sale of the business unit. Mark's expertise is further complemented by a diverse background in consultancy, start-up operations, and strategic roles at major firms like Qantas and Deloitte Canada. Mark holds a Bachelor’s Degree in Commerce from The University of British Columbia and is a Chartered Accountant.
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The NRMA
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The NRMA is Australia's largest Member organisation, with over 2.6 million Members across NSW and the ACT. The NRMA is a transport and tourism organisation that offers a range of services that add value to their Members across motoring, future mobility, marine and accommodation.