Noor Ammiera

Noor Ammiera is an experienced customer service professional currently working as a Customer Service Representative at Toll Group since March 2022, where responsibilities include efficiently resolving customer inquiries related to billing and fostering strong relationships with partners to ensure smooth shipment deliveries. Prior to this role, Noor served as a Customer Service Professional at Telekom Malaysia from September 2020 to February 2022, consistently achieving key performance indicators through the management of high volumes of inbound calls. In earlier experience, Noor completed an internship with the Penang State Government, where responsibilities included managing operational and financial tasks and planning a transportation project. Noor holds a Bachelor of Economics from Universiti Putra Malaysia, earned in 2020, and completed matriculation in Accounting at MARA College Kuala Nerang in 2016.