Pablo Alberto Dellavedova ...

Senior CX Advisory Manager at Transcom

Pablo Alberto Dellavedova is a seasoned professional in customer experience and process improvement, currently serving as a Senior CX Advisory Manager at Transcom since September 2021, where responsibilities include managing customer experience projects, customer journey mapping, and collaborating with digital teams to enhance client solutions. Prior to this role, Pablo held various positions at Pixartprinting - a Cimpress Company from August 2010 to September 2021, including Customer Care Technology Manager, where project management focused on cloud system implementation for customer care, and Customer Care Operations Manager, supervising foreign and domestic service teams. Pablo began his career as Spain Country Manager for Customer Care, contributing to e-commerce growth and establishing foreign customer support. Pablo holds a degree in Mechanical Engineering from Universidad Tecnológica Nacional.

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Transcom

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Transcom Worldwide's customer service portfolio is designed around creating smarter people experiences, increasing loyalty and driving growth. We offer future proof customer facing concepts, improving quality and operational efficiency through our core services and digital technology.


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Headquarters

Karlskoga, Sweden

Employees

10,000+

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