Twilio
Erica Jacobs is currently the Senior Director of Internal Communications at Twilio. Prior to their current role, Erica was the Communications Director at Cisco for the Internet of Things & Applications Group. Erica has also held senior positions at Rocket Fuel Inc. and The Abernathy MacGregor Group.
Erica has extensive experience in communications and public relations, with a focus on tech startups and clients in the capital markets. Erica is a strategic communications counselor and has led media strategy and execution for tech-focused investment banks and private equity firms. Erica has achieved positive profile pieces, features, and news stories in tier-one business and tech publications.
Erica Jacobs has a BA in English from The Johns Hopkins University and they also went to Santa Monica High School.
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Twilio
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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.