USAA
Michael Swisher currently serves as the Director of Learning and Development at USAA, starting in March 2024. Prior to this role, Michael was a Corporate Trainer at Central Research, Inc. from September 2023 to June 2024, and held the position of Talent Development Manager at Broadway Bank between January and August 2023. Michael's extensive experience at Citi spanned from October 2007 to December 2022, during which time Michael progressed through roles including Senior Manager Design & Development, Sr. eLearning Technical Developer, and Project Manager. Michael holds a Bachelor of Business Administration in Management Science from The University of Texas at San Antonio.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.