VitalSource
Michelle Nip has a strong background in client success and program management. Michelle is currently working as a Client Success Director at VitalSource, where they manage a regional client portfolio and focuses on client retention and revenue growth. Michelle also advocates for system changes to improve scalability and efficiency. In their previous role as a Program Manager at Parents And Children Together, they gained experience in program management. Prior to that, Michelle worked as an Academic Advisor at Oklahoma State University, a Project Manager for Clinical Education Meeting & Events at MedAmerica, and a Project Coordinator for Events & Marketing at William Jessup University. Overall, Michelle has a diverse range of experience and a proven track record in client success and program management.
Michelle Nip has a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies, which they obtained from Jessup University in the years 2011-2014. In 2014, they also earned a Master of Science degree in Educational Administration and Supervision from California Baptist University.
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VitalSource
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VitalSource Technologies is a platform that provides building, enhancing, and delivering e-learning content. They offer best-in-breed technology, enterprise-level scalability, industry-leading analytics, and the broadest digital content catalog in higher education. The VitalSource Bookshelf® platform is the most used e-textbook delivery platform inhigher education. Content from more than 1000 of the world’s top academic publishers is available to Bookshelf platform users, including those living with disabilities, on a variety of operating systems and devices.