William Felker

William Felker has extensive experience in technical account management and product success, currently serving as a Senior Technical Account Manager at WalkMe™ since July 2016. Previously, William held roles as a Senior Product Success Architect, Solutions Architect, and Professional Services Consultant, focusing on customer onboarding, technical solutions, and post-sales support. Prior to WalkMe™, William worked as a Lead Distiller at Diablo Distilleries, enhancing whiskey production and managing customer relationships, and served as a Product Manager at Sageworks, overseeing product development and user research. William holds a Master’s Degree in English with a concentration in Film Studies and dual Bachelor’s Degrees in Mathematics and Arts Application - Film Studies, all from North Carolina State University.