Waterstop Solutions Pty Ltd
Leonard Ford is a seasoned professional with extensive experience in customer service and resolution management. Currently serving as the Customer Service Manager at Waterstop Solutions Pty Ltd since May 2018, Leonard has honed skills in client relations and problem-solving. Prior to this role, work experience at Collection House included positions as a Resolution Officer and Assistant Portfolio Manager from January 2010 to May 2018. Leonard holds a certification in Health and Physical Education/Fitness from Menno Henselmans, completed in December 2019, and is currently furthering knowledge through Trailhead by Salesforce. Leonard completed secondary education at The Gap State High School.
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Waterstop Solutions Pty Ltd
Waterstop Solutions (Qld) PTY Ltd is a remedial waterproofing, leak sealing, and concrete repair specialist, based in Brisbane, QLD and Sydney, NSW. We pride ourselves on using industry-leading technologies to deliver superior leak sealing and concrete repair solutions. Our Services: • Remedial Waterproofing • Leak Sealing • Concrete Crack Injection • Concrete Repairs • Protective Coating • Joint Repair • Ground Improvement • Slab Jacking Established by Harold Du Toit in 2009 to service the construction of the Clem 7 tunnel, the team at Waterstop Solutions has since completed over 6000 projects across Queensland and New South Wales - notably Parliament House, Legacy Way Tunnel, Airport Link Tunnel, Steyne Hotel, Taronga Zoo, Bennelong Apartments "The Toaster" and Sydney Harbour Bridge. Together, our directors Harold Du Toit and Chris Anderson and our NSW manager Adrian Schokman share more than 60 years' worth of industry-leading remedial waterproofing and concrete repair experience. Our commitment to safety and our impact on the environment always takes first priority. Our approach to quality is to plan; control; monitor and grow from the outcomes. Quality assurance is a tool for us; the client and the supplier to micromanage the critical elements of their project that ultimately produces an optimal result. With limited training opportunities for our field of expertise in Australia, we have invested in sending our project manager to Singapore, USA and Germany (recognized leaders in this field) to undergo extensive training. This provides us with the foundation for further development and up-skilling of our Australian workers. Waterstop Solutions has policies and procedures in place that are developed to meet industry standards. Our Quality workmanship is underpinned by sound knowledge, experience and documentation, along with support from our technicians, partner suppliers and consultants.