Zoomin
Liel Chiobotaro is a Technical Support Engineer at Zoomin since September 2021, responsible for addressing customer technical issues related to infrastructure, code, and platform functionalities, while collaborating with global teams to resolve bugs. Prior experience includes serving as an Insurance Agents Service Representative at Clal Insurance, where Liel provided innovative solutions and support for company software. Liel also served in the Israel Defense Forces from 2015 to 2018 as a Senior Operation Sergeant in the Human Resources Department's operations center, earning the rank of Staff Sergeant and recognition as an excelling soldier. Liel holds a practical training program degree in computer and information systems security from ITQ Ltd.
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Zoomin
Zoomin is transforming how companies and their customers gain value from documentation. Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking, including your documentation portal, service cloud, community, or right inside your product. Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey. By innovating the way users experience content, Zoomin helps your customers independently find the answers they need while empowering support agents to deliver fast, relevant and efficient support.