Zurich Insurance
Céline Graber is an experienced Customer Experience Manager currently working at Zurich Insurance since June 2022, with previous roles in the same position at Allianz Suisse Versicherungs-Gesellschaft AG from July 2018 to May 2022. Céline's career began at Swiss Re, serving as a Junior Underwriter in Credit & Surety from August 2009 to June 2016, where responsibilities included risk evaluation and client support. Additional experience includes project management at Unic and consultancy work at freihandlabor GmbH. Céline pursued extensive education in business administration, earning multiple Certificates of Advanced Studies in customer experience, intelligence, and behavior from HWZ University of Applied Sciences, alongside a Bachelor's Degree from ZHAW School of Management and Law. Furthermore, Céline participated in international educational programs, enhancing skills in design thinking and marketing.
Zurich Insurance
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Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.