Accounting Clerk

Do you love helping people? Do you have an affinity for numbers?   BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our accounting team and are looking to add an enthusiastic and detail-oriented Accounting Clerk who excels in customer service and has a passion for assisting clients.

If you are looking for a role where your work directly contributes to the success and satisfaction of our clients and the efficiency of our accounting processes, we would love to hear from you.

Here's what you'll be doing:

• Customer Account Management: Setting up and maintaining customer accounts and files to ensure accurate billing and payment tracking.
• Billing Review: Diligently reviewing system-generated billing for errors to prevent discrepancies and ensure accuracy.
• Invoice Preparation: Preparing and issuing invoices and credit memos on an ongoing basis, ensuring timely and accurate billing.
• Payment Reconciliation: Posting customer payments to general ledgers and reconciling accounts to maintain accurate financial records.
• Client Support: Providing exceptional support and information to clients via email or phone, ensuring queries are resolved promptly and professionally.
• Discrepancy Investigation: Investigating and resolving any billing discrepancies or issues, working closely with clients to ensure their satisfaction.
• Cross-functional Support: Assisting the Accounting department with other duties as required, contributing to the team's overall success.

What you bring to the table:

• Exceptional Customer Service Skills: A passion for speaking to and assisting clients, with a positive and upbeat demeanor.
• Quick Learner: Ability to learn new software programs and applications quickly.
• Excellent Communication: Great communicator, both in writing and verbally, with the ability to convey information clearly and effectively.
• Problem-Solving Skills: Good problem-solving abilities, strong math skills, and a keen eye for detail to navigate and resolve issues efficiently. Basically, you are a digger, and like getting to the bottom of things!
• Computer Savvy: We are a software company, after all. We need someone with strong skills using new and familiar technologies. Doesn't hurt if you are an Excel wizard either.
• Detail-Oriented: Strong attention to detail, with a process and procedure-oriented approach to work.
• Team Player: Comfortable interacting with various stakeholders and working collaboratively with colleagues across departments.
• Initiative and Commitment: Committed to meeting deadlines, showing initiative, and contributing positively to the team.

Qualifications we are looking for:

• Proven experience in an accounts receivable role or similar position.
• Good understanding of basic accounting principles and financial reporting.
• Proficient in accounting software and MS Office, especially Excel. In fact, strong overall tech savviness.