Catalyst Software
Adil Dittmer is a seasoned professional in customer success and community engagement, currently serving as a Content Editor on the founding team at Success in Black, which focuses on promoting Diversity, Equity, and Inclusion for Black Customer Success professionals. Adil also serves as an NCAAW Basketball Referee and recently took on the role of Head of Customer Success at TestBox, a company that offers personalized, AI-generated product demos. Adil's previous experience includes leadership positions such as Director of Customer Experience and Director of Customer Success at Tropic, as well as roles at Signal Vine, On Deck, Inside Higher Ed, and Phi Gamma Delta, contributing to significant achievements like exceeding net revenue retention targets. Adil holds a Bachelor of Arts in Political Science from Virginia Tech and has an academic background from Thomas Jefferson High School for Science and Technology.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.