Catalyst Software
David Ellin is a seasoned professional with extensive experience in customer success, revenue operations, and leadership development. Currently serving as a Revenue Architect for Winning by Design, David specializes in implementing strategic changes to enhance customer retention and revenue growth for B2B organizations. In addition, David works as a Senior Consultant and Executive Coach at the telos institute, and is the Chief Customer Officer at Centric Leadership Strategies LLC, where the focus is on improving customer engagement strategies. Previous roles include Vice President of Customer Success at Radial Inc., Head of Customer Success at eBay Enterprise, and various leadership positions at Adeptiv Solutions and Verify Solutions. David is a founding member of Gain Grow Retain, a community for Customer Success professionals, and holds a BBA in Marketing and Management from the University of Georgia.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.