Catalyst Software
Jackie Smith Norton serves as the Senior Director of Customer Success at Spekit and has held various leadership roles, including Director of Customer Onboarding at Pavilion and Executive at Catalyst Software. Prior experience includes positions as Customer Success Coach at Privy and Director and Manager of Customer Onboarding at Appcues, as well as Customer Success Team Lead and Account Executive. Jackie completed a Bachelor's Degree in English at the College of the Holy Cross and attended Wilbraham and Monson Academy.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools youβre already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.