Catalyst Software
Jonathan McCourt is an experienced professional in Customer Success and Business Operations with a background spanning over a decade. Currently, Jonathan serves as the Manager of Customer Success at Celigo, where previous roles included Lead Customer Success Manager and Customer Success Manager. Additionally, Jonathan is a Customer Success Coach for Catalyst Software and a member of the Customer Success Collective. Relevant prior experience includes working as a SaaS Consultant at Zylo and holding various positions at Mediamorph, culminating in the role of Director of Business Operations, as well as an Accountant at Boeing Defence Australia. Jonathan's educational background consists of a Bachelor of Commerce with a major in Accounting from Griffith University and a Diploma in Business Management from Southbank Institute of Technology.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.