Investment Administration Officer - Rebates

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

The Investment Administration Officer is a crucial member of the Investment Team, responsible for ensuring the accuracy and efficiency of various investment-related operations. The role requires attention to detail and a proactive approach to managing the administrative processes behind rebates, external trades, unlisted bond trades, and process improvements. The successful candidate will play a key part in maintaining operational integrity and supporting the continued success of HUB24’s investment services.

This is a great opportunity for a recent graduate or someone with solid understanding of managed funds and investments.

Key responsibilities

• Rebates Management:
• Receipt and process rebates from Fund Managers, Portfolio Providers, and other remitting entities.
• Validate and follow up with Fund Managers/Portfolio Providers regarding discrepancies between calculated and paid rebate rates.
• Actively follow up with Fund Managers/Portfolio Providers for delayed rebate receipts.
• Onboard and maintain rebate agreements for Fund Managers and Portfolio Providers.
• Serve as the main point of contact for issues related to ManagerHub access, including set-ups and onboarding new funds for reporting.
• External Trades:
• Reconcile and process trades executed through external brokers, ensuring proper settlement through the platform.
• Proactively follow up with external brokers and relevant stakeholders regarding failed trades.
• Act as the main point of contact for any issues related to external broker access and account linkages.
• Unlisted Bond Trades:
• Reconcile and process unlisted bond trades submitted by Adviser Groups.
• Set up and maintain new unlisted bond products.
• Continuously monitor bond pricing to ensure accurate data is imported into the system.
• Ad Hoc Projects/Process Improvement:
• Participate and contribute to ad-hoc projects as required.
• Identify opportunities for process improvement and efficiency, and actively work to streamline existing workflows.

Key skills required

• Financial instruments, products, platforms, and the financial planning industry experience
• Understanding of Australian Tax
• Significant financial services experience in similar position
• Strong communication skills
• Knowledge on Australian securities, cash options and an understanding of the risks inherent in settlement activities
• Tertiary qualifications highly regarded.