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Accounts Receivable Specialist

Finance · Scottsdale, United States

Job description

About Files.com

Files.com is an enterprise secure file transfer & automation app with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.

Location: Scottsdale, AZ (Old Town)
 
Competitive benefits and salary
 
Paid, In-House Training: We’ll provide the solution training you’ll need.
 
Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 11 Company Holidays per year, and 🏖 20 PTO/Vacation days, plus we give employees off for Winter Break at the end of the year!
 
Corporate Laptop and $1,000: Upon signing, we'll provide you a contemporary 💻 Apple laptop as well as $1,000 bonus.
 
Incredible Travel Opportunities: We bring our team together for regular in-person meetings to ensure that you build real relationships that will outlast your time at the company. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.
 
Awesome Office Atmosphere
Our Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (☀️), free drinks, craft coffee (☕️), and free catered breakfast every day from local restaurants.
 
That’s right: Free Breakfast Every Day! 🍳🥓
 
Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.
 
 
About the Accounts Receivable Specialist Role
 
Files.com has had a tremendous increase in our number of customers and we are seeing exponential growth. The Accounts Receivable Specialist will be responsible for making collections calls to clients that have fallen behind in payment. This role is ideal for a professional with experience in accounts receivable, collections, and financial communication with clients. You'll play a pivotal role in managing client relationships, streamlining collections processes and ensuring timely payments contributing directly to our financial health.
 
In this role, you will be:

Managing Collections Process: Take ownership of the full collections cycle, ensuring timely and accurate receipt of payments from customers.

Client Communication & Relationship Management: Communicate with clients regularly on calls to manage collections diplomatically.

Process Improvement: Identify and recommend process improvements to enhance the efficiency and effectiveness of our accounts receivable function to reduce needed escalations.

Documentation: The ideal person is not only just ensuring we collect our receivables but also helping to document these processes.

Database Management: Update customer interactions in our database meticulously, ensuring all data is accurate and comprehensive for tracking and audit purposes.

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Files.com

Files.com is a SaaS file transfer software that helps organizations securely transfer & share files between users, teams, and organizations.

Industries

Software

Headquarters

Scottsdale, United States

Employees

11-50

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