Alma
Mikaylah P. is a skilled professional with a robust background in customer experience and clinical operations. Currently serving as a Customer Experience Lead and Clinical Operations Associate at Alma since September 2021, Mikaylah contributes significantly to operational excellence. Prior experience includes a role as a Research Assistant at Teachers College, Columbia University, where involvement in the Disclosure, Lying and Tact in Psychotherapy laboratory under Dr. Barry Farber enriched research skills and knowledge in psychology. Mikaylah holds a Master of Arts in Clinical Psychology from Teachers College, Columbia University, and an Honors degree and Bachelor's degree in Psychology from Rhodes University. Additionally, educational achievements include attendance at the Oprah Winfrey Leadership Academy for Girls and studies at Pace University.
Alma
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At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.