Filip Poniedziałek

Filip Poniedziałek has extensive experience in customer success and project management within the sales and hospitality industries. Currently serving as Customer Success Team Manager at Livespace since January 2019, Filip has progressed through various roles, focusing on client application implementation, problem resolution, educational material creation, and product development analyses. As the owner of Creano and Klient Nasz Fan, Filip provides comprehensive client service, training, and consulting, alongside managing a blog dedicated to customer service insights. Previous experience includes project management at Lidl Polska, where responsibilities involved leading customer service teams and implementing CRM systems, as well as over nine years at Grecos Holiday in sales and customer service management roles. Filip holds a Master's degree in Recreation and Tourism from the Akademia Wychowania Fizycznego im. Eugeniusza Piaseckiego in Poznań.