Hiring

Strategic Consultant

Operations · New York, United States

Job description

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~450 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. 

The Role: 

The Strategic Services team at Optimove offers customer-centric, data-driven marketing programs, expert marketing strategy consulting, analytics & data science as a service, and CRM outsourcing, customized to each client’s specific objectives and engagement goals.   

  •  Act as a role model: setting standards for Strategic Services, demonstrating senior technical expertise, and thought leadership, supporting practice transformation activity, and coaching/developing data analysts.   
  • Conduct project leadership activities such as project planning, timeline management, and coordination of cross-functional teams to ensure successful project delivery.   
  • Assess an organization’s key business objectives / challenges through stakeholder interviews, discovery, requirements gathering, benchmark exercise and other consultative approaches, to formulate vision, strategy, and implementation roadmap for clients. 
  • Collaborate with cross-functional teams to contribute to the development of actionable and innovative marketing strategies leveraging Optimove services and capabilities that address client challenges and drive business growth.   
  • Lead a team of data analysts to identify and solve complex business problems, analyze data for insights, synthesize recommendations, and formulate compelling business cases. Manage the end-to-end delivery process from problem solving, strategy prioritization, implementation, to impact measurement.  
  • Managing and building relationships with clients in the US and EMEA. Act as the key day-to-day point-of-contact for clients, representing Optimove and Strategic Services in client meetings and workshops, as well as present findings and recommendations effectively to various stakeholders.   
  • Conduct thorough research and analysis of industry trends, competitive landscapes, and internal company data to identify key insights and opportunities for clients.   
  • Prepare well-structured, concise, and compelling presentations, reports, and documents to communicate findings, insights, and recommendations to clients and internal teams.   
  • Stay updated on industry trends, emerging technologies, and best practices in strategy consulting to bring fresh perspectives and innovative ideas to client engagements. 

Requirements:   

  • Bachelor's degree in Business, Economics, Marketing, Communications, or related field; Master's degree is a plus.   
  • 3-5 years of marketing or CRM experience in software professional services, strategy consulting, management consulting, CRM management or related roles.  Relevant industry experience in gaming, finance, retail or e-commerce a plus.   
  • Proficient with MS Office tools (Excel, PowerPoint) & project management tools, e.g. Notion.  
  • Proven track record of developing and implementing successful strategic plans. 
  • Strong analytical skills with the ability to lead analysis of complex data from a variety of sources and generate actionable insights.   
  • Excellent written and verbal communication skills, including the ability to convey complex ideas clearly and concisely to senior leadership.   
  • Proven project management abilities and the capacity to work/ lead effectively in cross-functional, global teams.   
  • Strong attention to detail, time management, and organizational skills.  
  • Demonstrated ability to think strategically and problem-solve creatively.  
  • Strong interpersonal and relational skills and ability to build rapport with clients and team members. Willingness to travel as required for client engagements.  
  • Must be based in New York and eligible to work in the USA – we are not providing sponsorship at this time. 

Additional Preferred Qualifications:  

  • Proficiency in SQL and Python.   
  • Experience working with or for CDP/MMH/ESP (i.e. Bloomreach, Adobe, Salesforce, Oracle, Tealium, Segment, Emarsys, Pega...).   
  • Experience with Business Intelligence tools (i.e. PowerBI, Tableau, Domo...).   
  • Experience with Dataflows & ETL tools (i.e. Matillion, Talend...).   

For those applicants in the NYC area, the base salary range for this role is $90,000 - $120,000. The salary offered will be based on experience, role, and location.

Why Join Optimove:   

We are a passionate group of geniuses, nerds and plain ol’ beautiful people from many different backgrounds. We love working, learning and playing – but our greatest satisfaction comes from empowering brands to exhibit emotional intelligence when communicating with their customers. 

In addition to our vibrant culture where innovation, teamwork, and people are valued, Optimove provides competitive compensation, opportunities for professional growth, and comprehensive benefits, including:  

Career Development

More than two-thirds of our top and middle managers were promoted from within the company. We encourage internal mobility between departments and offices. 

Diversity & Inclusion 

Our executive-sponsored program is committed to promoting diversity and inclusion through mentorships, partnering with non-profits, and providing internal training for more inclusive practices. 

Health and Wellness 

Comprehensive and affordable medical, dental, and vision plans.  

Company Social Events 

The Optimove family enjoys exciting annual employee retreats, bi-weekly happy hours and breakfasts and lots of free food, parties and events throughout the year. 

Family (and Pet) Friendly 

We value a healthy work-life balance, with flexible work hours, an annual summer camp for younger children and (well-behaved) kids and pets are welcome, when necessary. 

 


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Optimove

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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.


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51-200

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