Billing & Collections Coordinator

In 2016, we founded Provi as an innovative ordering solution, aimed to disrupt the 240-billion dollar alcohol industry with a product that would move beyond the constant chaos: the texts, paper stacks, missed phone calls and lost communication that has dominated the purchasing workflow between buyers and distributors for decades.

Today, Provi is better than ever. We’ve created a best-in-class ordering solution that better connects beverage alcohol professionals across 35 states and growing, with more than 750,000 product listings that make up the most expansive and trusted database of U.S. distributor portfolios.

If selected for a position in either Chicago or Austin*, you'll enjoy a hybrid work arrangement, allowing you to spend two days a week working from our office. Additionally, we provide an accommodation process for those who may require full remote work. *Hybrid positions are only applicable to employees within a 35-mile radius of Provi offices

Provi is looking for a billing enthusiast that is detail oriented, finds order to cash processes fascinating and enjoys problem solving.  The Billing team is small but mighty and there will be lots of opportunities to help develop new processes and collaborate across departments.

What you'll be doing

• Review contracts for billing setup
• Account and Billing setup in Netsuite/Stripe
• Generate Invoices and send to customers
• Process Payments
• Resolve any billing questions from Customers and Internal Teams
• Coordinate with other departments, including sales, to ensure the accuracy of billing information
• Help with month end close processes/reviews as needed
• Assist with Collections efforts including Customer outreach and follow up

What we are looking for

• 2+ years of billing experience; experience billing in Netsuite and/or Stripe a plus
• Understanding of revenue recognition principles
• Ability to multitask and understand how to prioritize tasks
• Professional and customer service oriented
• Customer facing experience