Director, People Business Partnership

About Rhapsody:

Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health

What we have to offer you:

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)

• 401k with a generous company match

• Unlimited PTO, sick time & volunteer days

• An innovative, inclusive, and fun work environment

• Continuous learning and development opportunities

Position Summary:

As Rhapsody’s Director, People Business Partnership, you will serve as a partner to our leadership team and employees, leveraging your expertise in talent management and coaching to help our team thrive. You will work closely with our team to shape and execute our people strategy, aligning it with our business goals and One Rhapsody culture. 

Reporting to our Chief People Officer (CPO), you will be instrumental in identifying opportunities to enhance employee engagement, performance, and development, while helping to build a workplace where our employees from across the globe are supported and empowered to do their best work.  

Key Responsibilities: 

• Strategic Partnership: Collaborate with leadership to align people strategies with business goals, providing insights and guidance.
• Employee Engagement: Be a trusted advisor for employees across all levels, offering support, coaching, and solutions to help them grow and succeed.  Contribute to continuous improvement of Rhapsody’s eNPS.
• Global Manager Community: Nurture our global manager community, creating resources and providing support that empowers Rhapsody’s managers to lead effectively and build connection with their teams and each other.
• Operational Support: Collaborate closely with our Manager, Global People Operations to address challenges, streamline processes, and ensure the efficient and seamless execution of all people-related initiatives.
• Global Perspective: Understand the challenges and opportunities of working globally and create inclusive HR practices that resonate locally and internationally.  Rhapsody has 350 employees in 10 countries, with most in the U.S., UK, New Zealand and Sri Lanka.
• Champion Values: Act as a champion of Rhapsody’s core values, embedding them into our culture, decisions, and people strategies.
• People Team Project Management: Lead and oversee key People Team initiatives, including managing our annual engagement survey process and launching recognition programs.
• Team Leadership: Lead and manage our Office Manager, Executive Assistant, and HR Advisor.

What We’re Looking For: 

• 5+ years of HRBP experience, 3 years in a leadership role, ideally in a global organization.
• Expertise in coaching, performance management and talent development.
• Strong understanding of global HR practices and cultural differences.
• Openness to working in a role that is both strategic and tactical.
• Experience with the Predictive Index, preferred.
• A sense of humor and optimistic approach when working through complex challenges.
• Proven ability to partner with leadership and employees and build trust at all levels.
• Strong knowledge of state and federal employment laws and standards.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in leveraging data for decision-making and supporting organizational change.
• The ability to work from our One Beacon Street, Boston office on Tuesdays and Thursdays.