James Nicholas Richwine

James Nicholas Richwine is a seasoned professional in customer success and account management with extensive experience in digital strategy and marketing. Currently serving as a Senior Strategic Customer Success Manager at Semrush, James plays a pivotal role in scaling the Enterprise Success program for complex clients, creating tailored Digital Strategy Plans that encompass SEO, paid, content, and AI strategies. Previously, James held roles as an Enterprise Account Executive at both Semrush and seoClarity, as well as positions at Yext, Conductor, Inc., ZocDoc, and Kuapay, Inc., where a strong focus on building strategic partnerships and improving customer ROI was instrumental. James holds a Bachelor's degree in International Relations and Affairs from the University of Colorado Boulder.