Jessica D.

Jessica D. has extensive experience in various roles across multiple companies, currently serving as an Escalation Specialist at Smartsheet since May 2022. Prior experience includes positions as a Software Consultant at a Software company from November 2021 to August 2022, and as a Business Knowledge Specialist at ConnectWise from August 2018 to November 2021. Additionally, Jessica worked as an intern at RGN Networking in early 2018 and as a Sales Associate at Pental Granite & Marble from January 2013 to January 2014, where responsibilities included processing sales orders and utilizing various software tools. Early in the career, Jessica served as an Accounts Receivable Specialist at Diamond Parking Service and as a Bookkeeper at Walgreens, focusing on cash reconciliations and report management. Jessica holds a Bachelor’s Degree in Cybersecurity and Forensics from Highline College, completed in 2018, and a high school diploma from Highline High School acquired in 2001.