Associate Director, Account Mgmt

Responsibilities:

• Act as senior Client account liaison to drive Client relationship, scope of work, planning and multi-discipline deliverables across multiple client teams and verticals
• Team and partner development, management, mentoring and growth, and cultural representative
• Provide big picture oversight on brand positioning, objectives, strategy and legal considerations
• Drive integrated marketing that grows Client’s brand perception and exceeds Client’s brand objectives (ROI and KPIs) while remaining within budget
• Direct and oversee all account planning, strategy, testing/insights, creative development, Client presentation, campaign and project execution, measurement, and reporting
• Manage, motivate, and mentor account team, providing direction, input and approvals on all work, including strategy documents, briefs, POVs, estimates, timelines, presentations, creative, and reporting
• Support and in some cases, lead Client planning and presentations
• Budget planning and responsibilities
• Develop and maintain account management succession planning
• Report status, needs, results, and successes to agency management
• Proactively grow account and develop new business opportunities

Qualifications:

• Senior level professional with 6-8 years account management experience in an agency environment, ideally within the business-to-consumer service industry space
• Minimum 5 years in supervisory role
• Expertise in brand marketing with comprehensive experience in integrated marketing, including traditional and digital marketing
• Excellent client partner and brand advocate
• Exceptional leadership and communication skills, and attention to detail
• Able to manage multiple assignments and to deliver projects on schedule, on brand, and on budget
• Ability to work proactively and autonomously in critical situations
• Travel as required
• Computer proficiency including Microsoft suite of products

TMA Perks & Benefits:

• Continuous training, educational programs, speaker series and workshops  
• Culture events throughout the year (just virtually now!)  
• Communities to connect with:  
  • TMACares (Volunteering)  
  • DiscoverTMA (Furthering diversity and inclusion)  
  • TMA Women’s Initiative (Fostering the growth and achievements of women)  
  • Wellness Group (Helping to improve the mental, physical and emotional wellbeing of employees)  
• Competitive vacation plan, sick days and personal days to prioritize your mental health
• Summer Flex Days
• Robust holiday schedule  
• Parental leave  
• Comprehensive Medical, Dental and Vision plans 
• 401K Retirement Savings Plan  
• Employee Stock Purchase Plan