Sophia Wilfred

Sophia Wilfred, CAPM, currently serves as People Operations Manager at Helaina and is also a Troop Member at TroopHR, a national HR network focused on empowering People professionals. Previous roles include HR Operations Coordinator at Talkable, where onboarding processes and new hire orientations were managed, and Operations Manager at Tower Research Capital, overseeing onboarding/offboarding operations across multiple offices. Additional experience encompasses positions in various organizations, including Keller Williams Realty, Inc. as Agent Services Assistant, Gap Inc. as Store Leader, and Macy's as Beauty Advisor. Sophia holds a Bachelor’s Degree in Human Resources Management from CUNY York College and previously worked as an Administrative Assistant at Allstate and Project Manager Assistant at H.S. for CTEA.