Tungsten Automation
Andrian Dimitrov is a seasoned professional in customer success and service delivery with extensive experience in managing client relationships and operational performance across various roles. Currently serving as a Senior Customer Success Manager at Tungsten Automation, Andrian excels in understanding customer needs and optimizing business outcomes. Previous roles include Service Delivery Manager for EMEA and US at Tungsten Network, where Andrian ensured adherence to KPIs and SLAs while exploring new business opportunities and managing client escalations. Andrian's career also includes team management at Sutherland and a focus on performance improvement at Sixty K Ltd, underscored by a solid educational foundation with a Bachelor's degree in Computer Systems and Technologies from Technical University of Sofia.
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Tungsten Automation
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Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.