Ubiquity
Patrick Kenneth Robles is an experienced professional currently serving as a Real Time Analyst at Ubiquity since February 2021. Previously, Patrick held the position of Business Development Fellow at HopOn! Tech Sales from November 2021 to March 2022, where Patrick was among the top 1% of applicants and received extensive training in B2B tech sales methodology. Patrick's earlier roles include Customer Service Representative at Teleperformance, demonstrating significant improvements in customer retention and positive feedback, and Technical Support Representative at Concentrix, where Patrick resolved technical issues and maintained CRM records. Patrick earned an Associate degree in Hotel and Restaurant Management from Surigao del Sur State University.
This person is not in any teams
This person is not in any offices
Ubiquity
9 followers
Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.