Product Operations Analyst

As a Product Operations Analyst, you will report directly to Windfall’s Product Operations Manager at the San Francisco headquarters. You will work closely with our engineering, data science and customer success teams. You will play a key role in streamlining internal processes, creating analysis and communicating findings to both internal and external stakeholders in slide decks that you construct.

This role will give you an opportunity to advance your analytical skills. Working alongside an incredibly talented team of Analysts, Data Scientists and Engineers, you’ll work on projects to provide impactful insights to the most advanced non-profit and commercial companies in the US. Your insights will help non-profits exceed their donation goals, and commercial companies achieve higher ROI on their marketing spend.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Make a difference every day; and (5) Act with integrity and trust.

Responsibilities:

• Aggregating data from several sources to generate accurate analysis
• Generating visualizations leveraging different technologies to be included in slide decks and dashboards
• Constructing slide decks from inception to effectively communicate results to various internal & external stakeholders
• Perform focused research on US households to help validate our model and dataset
• Gathering training data that will help us improve Windfall’s data asset
• Creating custom segments for our customers based on different heuristics
• Standardizing and transforming customer data in numerous formats for internal processing

Requirements:

• Bachelor's degree or similar experience in computer science, data analysis or engineering
• On-site in San Francisco
• Two years of professional work experience or applicable analytics internships
• Collaborative team-focused attitude with a strong desire to advance the product and learn new things
• Intermediate to Advanced SQL and Python
• Hands-on experience working with large data files via command line
• A fierce sense of ownership and responsibility in one’s work
• You are a self-starter that anticipates requests and doesn’t need a lot of oversight
• Impeccable attention to detail. We take pride in the details!

Preferred Qualifications:

• 1-2 Years working experience with SQL and Python preferred
• Previous experience supporting a product function in an internship or work environment