Catalyst Software
Jeremy Keith is a seasoned professional in customer success and management, currently serving as the Senior Director of Global Success Services & Digital Customer Success at Ellucian since April 2019, where responsibilities include driving customer adoption and value realization in a global SaaS environment for over 2,700 clients in the EdTech sector. In addition, Jeremy serves as a Customer Success Coach for Catalyst Software, providing mentorship to aspiring leaders in post-sales functions. Prior experience includes roles as Vice President of Inventory & Asset Management Services at AT-SINC and various managerial positions at ADP, including Director of Customer Success/Relationship Management. Jeremy holds a Bachelor of Science degree in Agricultural Business and Management from California Polytechnic State University-San Luis Obispo.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.