virtualQ's innovative Call-In and Call-Back solution for Contact- and Call-Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, virtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn andis then connected to the next available agent. The virtualQ Service is available via Call, Web and Mobile Apps.

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Call Center

Cloud

Enterprise Software

Internet

Mobile

Software

virtualQ

virtualQ's headquarters in Berlin, Germany

Jens Kuehnapfel

Ulf Kühnapfel

Guido Heßke

Ralph Winzinger

Dietmar Zipfel

Peter Golaschewski

Thomas Lübeck

Daniela Issagholian

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People (14)

Jens Kuehnapfel

Dietmar Zipfel

Marilen W.

Thomas Lübeck

Ulf Kühnapfel

Ralf Ober

Ralph Winzinger

Sahar Derbel

Zeeshan Ali Khan

Levin Kaya

Benjamin Weihler

Jessica Boll

Samantha meyer

Denise Ehmke

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